Shipping

"Folded" fabric is cut to length, folded lengthways then widthways. "Rolled" fabric is rolled onto a cardboard tube.

We have changed the way we deal with folded and rolled orders.


Now you may choose to have your fabric sent rolled or folded at the shipping stage during checkout. To do this regardless of the length ordered select "Rolled Courier" or "Standard + Rolled Courier"

We have also imposed limits onto the amount of fabric you can order folded. From now on any fabric length of 4 metres or larger will have to be sent on a roll.

To ensure your desired length, kindly specify it in the "Order Instructions" section on the cart page. We always strive to send the continuous length ordered however we cannot guarantee exact lengths due to our small business size.

Example:


"Continuous Cut: #5 YKK Standard Zipper = 5m, VX42 = 2m, 25mm Polyester Webbing = 10m"

We'll email you if we can't fulfill your continuous cut request. You can choose a full order refund or partial refund for the affected product. "

Misc

Once your order has been fulfilled you will receive a shipping confirmation email. In this email you should see "Download PDF Invoice". Click this and your invoice will be downloaded.

You can also view invoices for all your orders by logging in: My Account > My Orders